Website Down Website Down

If you are having a hard time accessing some of the tools or pages on the USCIS website (, you are not alone. The website is partially down and some of USCIS’ online tools are temporarily down for maintenance until later today, Thursday, November 2, 2023, at 2PM Eastern Standard Time.

See the press release from USCIS below:

Release Date


USCIS will conduct system maintenance to the Contact Relationship Interface System (CRIS) on Wednesday, Nov.1, 2023 at 11:50 p.m. through Thursday, Nov. 2, 2023 at 2:00 a.m. Eastern.

During this time frame, users may experience technical difficulties with one or more of the following online tools:

  • Check My Case Status
  • e-Request
  • Change of Address online
  • Check Case Processing Times
  • Civil Surgeon Locator
  • Office Locator
  • File Online
  • myUSCIS online account
  • Service Request Management Tool (SRMT)

We apologize for any inconvenience this may cause.


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