USCIS is now allowing for people to schedule an in-person appointment at USCIS using an online form. It will no longer be necessary to call the USCIS 1-800 number, say ‘infopass,’ then talk to a rep to schedule an appointment. It’s nice of USCIS to bring back this option that used to exist but they removed a few years ago when they thought they might be able to get rid of infopass appointments.

Appointments are limited to certain circumstances by USCIS. An appointment can only be scheduled if the issue falls into one of their eligible categories:

1. ADIT Stamp: This is a stamp, also known as an I-551 stamp, which provides temporary evidence of permanent resident status. This is helpful in situations where a green card has been lost and a Form I-90 is pending.
2. Emergency Advance Parole: USCIS has the discretion to determine if the request is for an emergency AND is emergent. USCIS defines “emergent” as “arising unexpectedly” and “emergency” as a situation “calling for prompt action.”
3. Other reasons. USCIS does not explain what falls under the umbrella of “other reasons” which seems like it would be a pretty broad category. According to Catholic Legal Immigration Network “other reasons” an appointment can be made with the online request form include:
   • Needing proof of permanent residence or asylum granted by an Immigration Judge.
   • Afghan nationals who have been admitted to the U.S. in certain categories that require a medical exam to remove conditions on their permanent residence.
   • American Indians born in Canada.
   • To obtain certified copies of a Naturalization Certificate.
   • Deferred Action.
   • T, U, VAWA inquiries.
   • Cuban Paroles and Re-Paroles.
   • If admitted into the U.S. as an immigrant and it has been over three months since the immigrant fee was paid and the immigrant packet is possibly lost.
   • USCIS account is locked.

The USCIS link to schedule an infopass appointment is https://my.uscis.gov/appointment/v2.